Shops running Protractor Software rely on deep workflow organization. AutoShop Voice AI acts as your upstream receptionist—answering overflow and after-hours calls, capturing vehicle details and symptoms, and delivering structured handoffs to your Protractor service advisors.
Protractor manages work orders, CRM, and inventory seamlessly. But when the phone rings while advisors are writing estimates or checking in vehicles, unanswered calls hit voicemail. AutoShop Voice picks up every call, asks the right trade questions, and stages a complete record for your team.
When an after-hours or overflow call completes, the system logs caller name, phone number, vehicle description, concern, and urgency rating into the advisor dashboard. Advisors can easily transcribe and stage the appointment into Protractor.
No. AutoShop Voice sits upstream as an AI phone receptionist, handling calls and preparing clean intake records for your Protractor workflow.
Yes. All setup rules, business hours, and escalation preferences can be configured during the 14-day free trial.