Head to head

AUTOSHOP VOICE
VS DIALZARA

Custom voice assistant builder with pay-per-minute options.

AutoShop Voice
Dialzara
Starting price
$99/mo flat (Starter, 200 calls)
$29/mo (Lite, 60 minutes included)
Overage model
Soft overflow — overflow calls still get answered, no extra cost.
Per-minute overage fees apply if you exceed your allotment.
DMS integrations
Tekmetric, Mitchell 1, Shop-Ware — native database flow.
No native DMS integrations; relies on emails/SMS or custom webhooks.
Languages
English + Spanish bilingual call flows.
10+ languages supported.
Free trial
14 days, no credit card.
7-day free trial.
Dialzara data sourced from https://dialzara.com on May 19, 2026. Pricing changes — we re-check this page periodically.
Why shops switch to us
  • No per-minute meter. Busy auto shops easily exceed small minute pools, leading to unpredictable overage bills.
  • Native integrations with Tekmetric, Shop-Ware, and Mitchell 1 out-of-the-box, rather than manual data entry from email alerts.
  • Auto-shop specific conversational flows tuned for service advisors, symptom triage, and drivability checks.
Where Dialzara fits better

Dialzara is highly customizable and is a great fit for very low-volume shops (under 50 calls/mo) where the $29/mo starter price makes sense, or for shops that do not use standard automotive DMS platforms. For active shops, our flat-rate tiers prevent surprise bills.

Objections we hear when switching from Dialzara
“We already have something that answers the phone.”

Most shops have voicemail, a human service, or a generic AI that doesn’t know the difference between an oil change and a no-start. Our intake is built for auto repair — vehicle, drivability, urgency, and timing — so the handoff your advisor gets is actually usable at 7am.

“We’re worried about the handoff quality.”

Call the demo line right now. Then look at what actually lands in the dashboard. Every handled call includes caller, vehicle, concern in their words, urgency flag, preferred time, and a transcript. No transcription guessing game.

“What if it books the wrong thing or misses something urgent?”

You stay in control. The default is advisor review and confirmation. You set the escalation rules (text me on brake issues after 9pm, transfer on stranded drivers, etc.). Routine work waits in the queue until you open.

Switching from Dialzara — 3 steps
STEP 01
Test the intake quality

Call our public demo line at (316) 531-9887 with the exact scenarios you give Dialzara today (brake noise, no-start, Spanish caller, fleet status check). Judge the handoff yourself before you change anything.

STEP 02
Map your current rules

Use our free After-Hours Call Handling Checklist and Phone Script Template to document what you currently ask callers and what you escalate. We’ll match or improve it in the first hour of setup.

STEP 03
Forward and compare for 14 days

Start the trial (no card). Forward a portion of your line (after-hours or overflow) and run both systems side-by-side. Most shops see the difference in the first morning recap. Cancel the old service when you’re ready.

Compare with other alternatives
AutoShop Voice vs ShopVoice AI →AutoShop Voice vs AutoLeap AIR →AutoShop Voice vs VoiceController →AutoShop Voice vs AgentZap →

See it on your shop's calls.

14 days free, no credit card. Forward your line in ten minutes.

Start the trialSee pricing