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Pricing & Plans

Simple, predictable pricing for your repair shop

Capture after-hours revenue and daytime overflow calls without hiring an extra front desk receptionist. Every plan starts with a 14-day free trial — test the live AI front desk before putting production calls on the line.

Choose your shop coverage

$99/mo
STARTER

1 phone line
200 calls / month
24/7 overflow or after-hours coverage
Vehicle and issue capture
Urgent calls flagged at the top of your queue (text/transfer rules on Pro)
Voice log and dashboard call history
Call recordings and usage tracking
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Most shops pick this
$199/mo
PRO

Up to 3 routed phone lines
500 calls / month
Live booking or request workflow
Urgent escalation: text your phone, transfer to a tech, or both — your rules.
English and Spanish call flow
Full operations dashboard
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$499/mo
ENTERPRISE

Unlimited routed lines
2,000 calls / month
Multi-location escalation rules
Location-based routing and line management
Versioned call handling policies
Customer-managed API credentials
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What is included in every plan

⚡ 24/7 Overflow & After-Hours

Picks up when your service counter is busy or when your doors are locked at night and on weekends.

📋 Structured Advisor Handoff

Captures year, make, model, reported symptoms, drivability, and caller urgency into a clean dashboard queue.

💬 SMS Recaps & Confirmations

Automatically texts the customer a call summary and appointment request confirmation.

🚨 Urgency Triage & Escalation

Distinguishes routine oil changes from stranded drivers and no-starts with instant text alerts for urgent calls.

Frequently asked questions

Is there a free trial?

Yes. Every plan includes a 14-day free trial with no credit card required. You can set up your shop profile, configure business hours, test live AI phone calls, and verify handoff quality before activating production routing.

Can I keep my current shop phone number?

Yes. You keep your existing phone number and set up call forwarding (unconditional, busy, or no-answer overflow) to your dedicated AutoShop Voice line.

What happens if our call volume spikes during peak season?

Calls are never dropped or blocked. If you exceed included minutes or call volume, extra usage is billed transparently at a simple per-minute rate without service disruption.

Does AutoShop Voice integrate with our Shop Management System (DMS)?

Yes. Pro and Enterprise plans feature first-class adapters for Tekmetric, Shop-Ware, Mitchell 1, and Shopmonkey to stage appointment requests and sync customer intake.

Are there long-term contracts or cancellation fees?

No. All plans operate on a month-to-month subscription. You can upgrade, downgrade, or cancel anytime directly from your dashboard billing settings.