Terms of Service
Effective date: April 16, 2026 · Last updated: May 14, 2026
SaaS Platform Terms
These Terms of Service (“Terms”) govern access to and use of the AutoShop Voice AI platform (“the Service”), operated by Al Creative Studios. By creating an account or using the Service, you agree to these Terms.
The Service provides AI-powered phone answering, call handling, appointment capture, and related tools for auto repair shops. You are responsible for configuring your shop's hours, services, escalation rules, and call handling policies. The Service processes data on your behalf as described in our Privacy Policy and Security & Data Handling page.
Subscription fees are billed monthly through Stripe. You may cancel at any time from your dashboard. Upon cancellation, your shop data is deleted within 90 days. The Service is provided on an as-available basis; we aim for high uptime but do not guarantee uninterrupted service.
You agree not to misuse the Service, including reverse engineering, unauthorized access, resale without permission, or using the Service in violation of applicable laws including call recording and SMS consent requirements.
SMS Messaging Program
The following terms govern the SMS messaging component of the platform.
1. Program Description
AutoShop Voice AI is an AI-powered phone receptionist for auto repair shops. After you call a participating shop, you may receive a single transactional SMS message related to your call — such as an appointment confirmation, service status update, or callback notice.
2. Message Frequency
You will receive one SMS per phone call you make to a participating shop. We do not send recurring marketing messages, promotional offers, or bulk campaigns. Each message is a one-time follow-up directly tied to a call you initiated.
3. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. AutoShop Voice AI does not charge for SMS messages, but your carrier may.
4. Opt-Out / STOP
You can opt out of receiving SMS messages at any time by replying STOP to any message from our SMS number. You will receive a confirmation message and will not receive further texts. Opting out of SMS does not affect your ability to call the shop.
5. Help / Support
For help, reply HELP to any of our messages, or contact us at [email protected].
6. Consent
By calling a participating auto repair shop and providing your phone number to the AI receptionist, you consent to receive a transactional SMS follow-up related to that call. You are not required to consent to SMS as a condition of purchasing any goods or services from the shop.
7. Supported Carriers
Our SMS service is compatible with all major US carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary.
8. Privacy
Your phone number and personal information are handled in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes.
9. Service Availability
We strive to deliver messages promptly, but delivery depends on your carrier and network conditions. We are not responsible for delayed or undelivered messages due to carrier issues.
10. Changes to These Terms
We may update these Terms from time to time. The "last updated" date at the top will reflect any changes. Continued use of the service after changes constitutes acceptance.
11. Contact
AutoShop Voice AI
Email: [email protected]