Contact
Talk to a human at AutoShop Voice
Sales and product support run on US Central time, Monday through Friday, 8am-6pm. For anything sensitive (security, privacy, legal), email is faster than voicemail. The live demo line answers 24/7 so you can hear the AI before you book a call.
How to reach us
For trials, demo calls, setup help, and shop-fit questions. Mon-Fri 8am-6pm CT.
Call the live AI front desk 24/7 and judge the intake yourself before you sign up.
For account help, call routing, billing, and technical support. Typical response within 4 business hours.
Coordinated disclosure. PGP key, scope, and 90-day window posted on /security and /.well-known/security.txt.
Brand assets, founder interviews, and integration partner inquiries.
Data deletion, DPA, sub-processor, and customer-data access requests.
Sales and onboarding
The fastest way to evaluate AutoShop Voice is to call the live demo line and walk through a real scenario (no-start, brake shake, fleet driver, Spanish-speaking caller). When you are ready to trial, book a 15-minute setup call and we will configure your service area, escalation rules, and DMS connection in the same session.
Support expectations
Email tickets are triaged in the order they arrive. Account, billing, and routing questions get a first response within four business hours during support hours. Any production call-routing failure is treated as operationally urgent and escalated to on-call engineering immediately.
For help articles and a knowledge base, see the Support page.
Security disclosure
We follow a 90-day coordinated disclosure window. Report vulnerabilities to security@autoshopvoice.com with reproduction steps, expected impact, and any proof-of-concept code. The PGP fingerprint, scope, and safe-harbor statement are on the Security & Data Handling page and in the security.txt file.
Press and partnerships
For brand assets, founder interviews, DMS integration partnerships, or industry analyst briefings, email press@autoshopvoice.com. We respond within two business days.
Legal entity
The service is operated by AutoShop Voice AI, Inc., a Delaware corporation. Customer data handling is governed by the Terms of Service, Privacy Policy, and Data Processing Agreement. For registered agent and mailing-address details, see the About page.